About Us
BIMA IS THE WORLD’S LEADING PROVIDER OF DIGITAL HEALTH SERVICES & DIGITAL INSURANCE
Since 2010, BIMA has been revolutionizing lives in emerging markets with its innovative mobile-led insurance and health products. Serving over 7 million active customers across 6 countries in Asia and Africa, BIMA has established itself as a global leader in the industry.
BIMA Mobile Pakistan, established in 2015, partnered with Mobile Network Operators (MNOs) and insurance companies to scale up insurance services that are affordable and accessible to everyone in Pakistan. Our dedicated agent force educates consumers to drive financial inclusion.
We deliver quality customer service and pride ourselves on paying claims whereas BIMA MHealth offers 24/7 unlimited teleconsultations.
How we bring purpose to life
We challenge the status quo in emerging markets. In a decade, we have changed the way emerging market consumers experience health solutions by harnessing technology.
Serving the underserved
Over a decade ago, we created the concept of micro-insurance which could be accessed very easily, through mobile, and address the healthcare needs of the underserved.
Experience
We put customer experience at the center and ensure that customers want Bima to be part of their lives. We pride ourselves on sharing these learnings across our markets globally and continue to build on it to serve customers better.
Integrated health & insurance
We create integrated health and insurances solutions and partner with leading financial service enablers to offer accessible and affordable solutions for underserved consumers.
Unlocking mobile for health
By leveraging mobile technology to deliver heath solutions, we are able to scale rapidly and serve millions of ‘unreachable’ customers.
Our Values
Earn and Give Respect
We show consideration for each other and for our customers. We celebrate diversity and are kind and sensitive when discussing ways in which we are different.
Think Big Start Small
We imagine solutions that will challenge the status quo. We start small, take time to get it right, then we let it fly. We empower our people to share and test their ideas. We believe in growing our people because every employee can have an impact on the business
Take Ownership
Every one of our employees has a responsibility to our customers to deliver value and service. We recognise and reward people who take initiative, follow through on ideas with analysis and action, and go beyond their role make Milvik better.
